👥 Client
A local F&B company known for its premium tea leaves, selling both online and in retail stores.
⚠️ The Challenge
As business grew, the in-house team became overwhelmed by:
- 📦 Manual inventory tracking
- 📑 Delayed invoicing to clients and distributors
- 📂 Disorganized financial records
➡️ This led to:
- ❌ Missed payments
- ❌ Inventory mismatches
- ❌ Delayed financial reports
✅ The Solution
We deployed a Virtual Assistant (VA) with a background in inventory management and finance operations:
- 🗂️ Updated stock sheets & reconciled with sales
- 🧾 Prepared and sent invoices on time
- 🧮 Organized monthly expenses & receipts
- 📘 Assisted with bookkeeping under guidance
📊 The Results
- 🔽 90% drop in inventory discrepancies
- ⏱️ Invoices now sent within 24–48 hours (previously 1–2 weeks)
- 💰 Improved cash flow visibility
- 🎯 Core team refocused on product and retail growth
✨ Takeaway:
With the right virtual support, even a small team can scale confidently—turning operational bottlenecks into smooth workflows.


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